Property Maintenance
We keep your investment safeguarded
Maintenance and Property Inspections
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
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Owner or Renter?
As Your Harrisonburg Property Manager, We Take Care of Everything.
Marketing
Marketing is key to successful rentals. We provide an expert market analysis for each property we manage to maximize your return on investment.
Tenant Screening
We conduct extensive screening on all tenants and handle every aspect of getting your investment rented in the shortest time possible.
Rent Collection
You no longer have to worry about rent showing up in your bank account because we take care of everything.
Maintenance
We conduct inspections upon move-in and move-out that include documentation of the property’s condition and ensure all maintenance issues are addressed in a timely manner.
Financials
With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements & more.
Eviction Protection
In the unfortunate event that a tenant needs to be evicted from your rental, we will shield you from the stress and re-rent the property promptly.
you’re protected with our guarantees
Leasing Guarantee
Our leasing guarantee states that if a tenant does not fulfill at least 9 months of a lease term, we will find you a new tenant for free.
One Contact & Response Time Guarantee
Our owner-clients have one direct point of contact (your Executive Property Manager) and we return all communication within 24-business hours - guaranteed!
Management Fee Guarantee
We believe that if we can't collect the rent - then we should NOT get paid. You only pay us a management fee if we successfully collect the rent due.
Leasing Fee Guarantee
You don't pay us a leasing fee until we have a signed lease AND money paid from the tenant.
Preferred Rates Guarantee
As an owner-client you enjoy reduced fees whenever you buy and sell properties with us. We have closed over $60,000,000 in real estate sales exclusively for our owner-clients.
24/7 Online Reports Guarantee
We provide you with secure online access to monthly statements, inspection reports, invoice copies, tax reports, and rental history with a click of a mouse.
Premier Applicant Screening Guarantee
Advanced background search technology plus custom in-house applicant screening ensures only highly qualified applicants are approved to rent our properties.
Property Inspections Guarantee
We perform periodic exterior property inspections and at least one annual full interior inspection with documented checklists and photos.
Repair Surveys Guarantee
To ensure all repairs are done properly we follow up with each tenant AFTER the job was done to be sure everything is correct.
Vendor Network Guarantee
We are available 24/7 to protect your property around the clock. We have protocols to ensure cost control and we prescreen all of our vendors.
Giving Back Guarantee
At Hive Group Realty, we are committed to giving back to the communities we serve. We believe in the importance of supporting local initiatives and organizations that make a positive impact. Through volunteer efforts, charitable donations, and community partnerships, we strive to contribute to the well-being and growth of our neighborhoods. By giving back, we aim to create stronger, more vibrant communities where everyone can thrive.
Areas We Serve
- Harrisonburg
- Rockingham
- Bridgewater
- Augusta
- Staunton
- Waynesboro
- New Market
- Broadway
- Timberville
- Fishersville